about us

about us

where beauty meets luxury

Lashista / owner
andrea shumate

Andrea was born and raised in Nashville, TN where she was a licensed Esthetician for 10 years. She wanted to move closer to the beach and also the mountains, and fell in love with Greenville, SC. It was in Greenville that she was inspired to learn the art of lashing, fulfilling her lifelong dream of having her own beauty lounge where she could enrich the lives of others and showcase her own individual style and talents. She had a unique vision and a desire to evoke an inviting and luxurious ambience showcasing her passion for all things glamour which is revealed in her work and in her beauty lounge. She is proudly lash and brow certified through top leading companies in the industry.

Information

Before Your Appointment

It is necessary to have clean lashes for the best retention possible.
Refrain from wearing mascara or any eye makeup to your appointment.
Refrain from using waterproof mascara three days prior as it leaves an oily residue that can affect retention.
Refrain from caffeine three hours prior as it can make the lashes flutter and more difficult to lash.
Avoid products such as oils, glycols, cream based eyeshadows and eyeliners that contain oils.

Please inform your stylist of any known allergies.
Please turn your phone on silent as a courtesy to everyone.
Please do not bring kids as your eyes will be closed the entire time.
Please no extra guests as seating is limited.

During Your Appointment

Refrain from opening your eyes while lashing is in progress.
Minimal talking is advised to keep the eyelash pads in place.
Inform your stylist if you experience any concerns.
Lay still, relax, and feel free to ask for a blanket or bolster as we wish for you to feel your most comfortable.

After Your Appointment: Do's

Use oil-free and glycol-free products.
Use the recommended lash cleanser as advised daily for healthy and clean lashes.
(i.e. Always after tears, swimming in salt water or chlorine)
Use your lash wand to gently brush through your lashes (when dry only) and fluff lashes.
Use a lash sealer (as needed) to ensure better retention.
Use a lash serum (as needed) during lash shedding phases or to strengthen your natural lashes.
Use a silk pillowcase or sleep mask while you sleep.

After Your Appointment: Do Not's

Don’t get your lashes wet within the first 24 hours as the bond continues to set.
Don’t swim, shower, facial, steam, tears, hot yoga, exercise, yard work or anything that induces perspiring.
Don’t tan or spray tan before or after your appointment within 24 hours.
Don’t pick, pull or rub your lashes.
Don’t apply mascara onto your eyelash extensions or use an eyelash curler.
Don’t get near direct heat  (i.e. hairdryers, grills, or ovens) as it can singe your lashes.
Don’t use products that contain oils or glycols as they can interfere with retention.
Don’t forget to clean your lashes prior to your lash fill appointments for the best possible retention.

We hope you love and enjoy your luxurious lashes!

What are eyelash extensions?

Eyelash extensions are a lightweight individual synthetic lash curled to look like a natural eyelash. They are thicker at the base and taper to a fine point which adds length, curl, and thickness to your own lashes. They are individually applied one by one to your natural lashes using a semi-permanent bonding agent. Eyelash extensions is a very intricate service that requires precision and skill that requires a licensed and trained professional. At Luxe Lash we are licensed, trained and certified in multiple lash companies and have years of experience. We uphold the best standards in lash application and stand behind our meticulous work to provide the best in luxury eyelash services.

How long do eyelash extensions last?

Natural eyelashes have a lifespan and growth cycle. They grow to a specific length before shedding and the eyelash extensions will fall out along with your natural lash cycle. With proper care your eyelash extensions will last as long as your own natural eyelash, and are maintained with routine fills. To keep your lashes lush and full we recommend getting regular fills. We provide a variety of fills to suit your needs.

How often should I get fills?

Depending on your own personal lash growth and preference of fullness determines how frequently you will need fills. To maintain your lashes requires regular fills. We recommend every 2 weeks to keep your lashes looking lush and full.We offer lash fills in 30, 60, and 90 minute increments. If you desire the most fullness, 90 minutes is recommended.

Will it damage my natural lashes?

With proper application eyelash extensions will not damage your natural lashes. Your lashes are continuously shedding and grow back in 4-6 week cycles and the extension falls off with your natural lash cycle. At Luxe Lash we customize the extensions and safely apply them in appropriate lengths to ensure no damage to your natural lashes.

How long does it take?

A Classic Full Set typically can take up to 1 1/2 hours. A Volume Full set can typically take up to 2-2 1/2 hours. Everyone has a different amount of lashes and each lash set is customized differently according to the lash look and style that you prefer.

How do I know if I can wear eyelash extensions?

Almost anyone can enjoy the benefit of eyelash extensions but certain conditions can make them inappropriate for you. If one or more of the following conditions applies to you, you may not be a good candidate for eyelash extensions.

If you rub your eyes frequently:

If you suffer from seasonal allergies or just find you tend to rub your eyes excessively. We recommend no rubbing, picking or pulling.

Sensitive skin:

Although eyelash extensions are NOT applied to the skin, allergic reactions are possible from the adhesive, under eye gel pads or the latex-free tape. Please inform your eyelash stylist if you have any allergies or if you have any possible skin irritations.

Lasik eye surgery:

You must wait at least 4 weeks and seek your doctor’s approval prior to getting eyelash extensions.

Eyelift:

It is recommended to wait 4-6 months after the operation and seek a doctor’s approval.

Medical illnesses:

Common colds, sinus infections can cause irritation and/or eye secretions which can cause inadequate bonding of the adhesive and premature loss of your eyelash extensions. You suffer from other medical illnesses, or are undergoing chemotherapy or other medical treatments.

Conditions that affect eyelash growth:

You have no natural eyelashes, or suffer from any conditions that affect eyelash growth. Since eyelashes extensions are applied to your own natural lashes you must have lashes in order to apply the extensions.

Thyroid medication:

Wearing eyelash extensions could possibly be a challenge. Infills must be kept up since it can cause lash loss or weak lashes.

How do I care for them?

It is necessary to brush your lashes and clean your lashes daily to prevent any eye irritation, infection, blepharitis or other eye health issues. We recommend using and retail an oil-free lash and makeup cleanser to keep your lashes healthy and clean. Please follow the recommended after-care instructions as advised.

What is sealer?

Sealer helps cure the adhesive bonds of your eyelash extensions, aids in the longevity of your extensions as well as nourishing your natural lashes. We recommend applying daily and also 30 minutes prior to any outdoor or physical activities and sun exposure.

Can the extensions be removed?

Yes. If you find you need or would like them removed we use a specially formulated gel remover to safely dissolve the adhesive bonds. Please do not attempt to remove them on your own as this can cause damage to your natural eyelashes.

Disclaimer:

This information is provided as general information only. It is in no way intended as medical advice, and should not be depended upon as a substitute for any consultations with qualified health professionals. Luxe Lash LLC make no warranties of any kind regarding this information, including but not limited to any warranty of accuracy, adequacy, and disclaims liability of any errors in this information. No warranty of any kind, expressed or implied is given in conjunction with this information.

In the absence of not keeping up with your fills after 3 weeks a full set will be required.
For sanitary reasons we are unable to offer exchanges or refunds on any opened product.
All products should be used strictly in accordance with their guidelines and instruction.
Please check the ingredient list on products to avoid any potential allergic reactions.
If you experience any concerns please inform your stylist within 48 hours.Free removal if needed within 48 hours.
All gift cards expire within 3 months from purchase date.
Please note: There are no refunds or exchanges on any services or products provided.

Early Arrival Policy

Please arrive 10 minutes prior to your appointment. This gives time needed for a relaxing experience.

Cancellation Policy

We understand that unforeseen events occur but we ask that you please give a 24 hour notice in advance if you need to reschedule your appointment. This gives us time to fill that slot. If you do not cancel your appointment or notify us you will be charged 100% of the scheduled service fee. This must be paid in order to book another appointment.

Late Arrival Policy

We understand that life happens but if you are late you will still be charged the full scheduled amount and your lash appointment will be reduced as we must keep on our scheduled time.

No Show Policy

If you do not cancel your appointment or give us 24 hour notice in advance you are considered a no show. You will be charged 100% of the scheduled service amount and you will be required to pay before you can book another appointment. Please understand that our time is valuable. We appreciate your business and strive to make it a relaxing and enjoyable experience for everyone.

Covid-19 Guidelines

As a courtesy to everyone we ask that no extra guests or children arrive with you to your appointment as there is also limited seating.

We ask that you please sanitize your hands upon entering the beauty lounge. Sanitizer is provided for you at our desk.

Please understand that we will be sanitizing and disinfecting per usual and more frequently between guests as we wish to provide the highest in sanitary standards for the health and safety of ourselves and for all of our guests.

If you wish to wear a mask please bring your own. If you don’t have on we will provide for you if needed.

All blankets, pillows, and magazines have been removed for everyone’s safety and comfort.

Complimentary beverages such as water and wine are still provided per usual.

We don’t want to take the "luxe" out of "Luxe Lash" but wish to ensure all of our guests that we take great pride in your comfort and in our cleanliness. Thank you for your understanding and cooperation!